Moving BSS into the cloud is not a strategic objective for any communications service provider (CSP). However, it can help operators achieve many of their objectives for digital transformation. As CSPs deliver more cloud-based products and services, enabling them with cloud-based support systems makes good business sense.
For our recent research report on cloud BSS, TM Forum’s Chief Analyst, Mark Newman, surveyed 50 executives from 49 unique CSPs about their progress. The infographic below provides a summary of the key findings.