Network operators and communications service providers (CSPs) are investigating the many different ways to incorporate IoT (internet of things) or IoE (internet of everything) devices on their networks, as well as how to provide value-added services that will, hopefully, generate revenues.
In situations where sensors and connected devices, particularly healthcare, are potentially life-preserving (or even life-threatening if they fail), the need to get things right and keep them that way becomes critical.
The supply of healthcare IoT devices to determine healthcare levels and to perform health data management, integration and interoperability also needs to be HIPPA-compliant. This sets the standard for protecting sensitive patient data. Any company that deals with protected health information (PHI) must ensure that all the required physical, network and process security measures are in place and followed.
In the past few years a series of healthcare proof-of-concept projects — Catalysts — have helped the relevant parties to focus on critical elements of an innovative smart health platform. This mature, award-winning Catalyst has AT&T as its champion, with the AT&T Foundry for Innovation involved in creating solutions to meet patient and healthcare provider needs through the use of IoT devices and partner-supplied solutions.
Participants include Ericsson, Microsoft, Etiya and Algorithmic Intuition Inc.
The purpose of the Hyperscale IoT Management – Healthcare Catalyst is to manage a large array of devices and to be able to automate the processes around device management using new technologies like blockchain to control identity management of the devices in a trusted way.
The team also plans to use blockchain capability from Microsoft for asset management and to utilize Ericsson’s IoT system called Dynamic Digital Interaction, which is a cloud-based IoT platform for managing and onboarding devices and managing device templates with full partner interaction.
Automated problem resolution
The key use is automated problem resolution when a device has a problem. This will be via the network connection without the user having to contact a call center or utilize a chatbot. This will be critical as the number of IoT devices grows, especially healthcare-related devices.
The Hyperscale IoT Management – Healthcare Catalyst will make use of the TM Forum APIs for trouble ticket management and onboarding, utilizing concepts of the Digital Platform Reference Architecture (DPRA) and API programs, and Frameworx. It will be demonstrated at TM Forum Live! in Nice this May.
For more information, watch this video interview with Ericsson’s Elaine Haher.