Digital Life is your indispensable guide to the world of digital services and the exciting possibilities it brings, as well as the challenges. Our first edition of this new annual title kicks off with exclusive commentary by Matthew Key, CEO, Telefónica Digital. He sets out his vision of the three key aspects needed to succeed in the digital space:
- open innovation – being open to ideas wherever they come from and the role of Wayra in Telefónica Digital;
- building ecosystems because trying to control digital services from end-to-end is no longer an option; and
- what he describes as the most exciting aspect of all – social innovation and the role technology can play in changing society positively.
Gain insight as operators share their concerns around evolving from communications service providers to becoming digital service providers too. We reveal and examine the results of our exclusive survey taken by over 150 executives from service provider organizations big and small, around the world. We also feature conclusions and recommendations drawn from a series of in-depth interviews with senior industry figures. The analysis of their insights, ideas and strategies makes fascinating reading.
TM Forum’s Chief Strategy Officer Nik Willetts outlines how the Forum is evolving to help all its members make the most of the opportunities arising from digital services, including setting up the Forums Digital Services Initiative.
Finally, we uncover 10 hot areas of innovation that service providers are geared up to exploit right now, from the exploding use of application program interfaces through implementing innovation to the huge potential of HTML5 and machine-to-machine communications (M2M), and serving customers better – and more profitably.
You can review and download this report, which is free to members, right here.