Architectural transformation using eTOM experience

How does using Frameworx bring agility and structure together to create and maintain an agile business? Two practioners of the art share their crucial learnings in this new book Reference Architecture for the Telecommunications Industry.

The co-authors are Prof. Dr. Christian Czarnecki of the University of Applied Sciences, and Christian Dietze of Detecon. They explain, in detail, how they leveraged Frameworx, in many projects for different operators, for their architectural transformation. This was from the planning and set-up stage, right through to the implementation.

In our video, Dietze caught up with Barry Graham of TM Forum, at TM Forum Live! in Nice in May. The pair spoke about the book, covering how it came about and the value it could bring to readers.

“We’ve seen a huge demand for reference models, and we just had the idea to summarize the practical [Frameworx] experience we’ve gained into a book,” said Dietze.

The book includes insights from projects the pair had worked on, giving it a clearly practical focus to aid telco practitioners, project managers, researchers and students.

Rigidity vs adaptability?

Dietze explains to Graham that having standardized processes in place is actually one of the most important drivers for and of agility: “The usage of an agile method alone does not necessarily lead to an agile business”. He continues, “On the other hand, if you have an agile business, this doesn’t mean you don’t need to have any processes in place.”

Dietze is and has been a key contributor to the Business Process Framework (eTOM) and the book contains insights into recent developments. He maintains that the Business Process Framework and Frameworx is more relevant than ever  to telecoms today due to all the technological advances.

He suggests that ten years ago there were already discussions around the OSS, and processes had even been designed, but were difficult to implement because “the tech was just not sophisticated enough”. He adds, ““Now the tech is very advanced, but basically we’re still talking about the same concepts” and

“Now we’re talking about cloud computing for example, product independent processes, these are concepts we’ve discussed in the eTOM group five to ten years ago, and they’re still very much relevant today.”

Hear more of the pair’s conversation – watch the video, then buy the book! (Read Barry’s book review here.)


    About The Author


    Arti has been writing and editing for seven years in the fields of technology, business and finance. She is particularly interested in how firms are innovating to bring us into the next digital age.

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