2017 will be the end of the current era of disruption? And BSS is the key to it? Really? What do you know?
I liked this article from telecomasia – the writer argues that old telco models will finally disappear this year. In particular, the article’s author reckons that the cloud and all its implications for data coupled with the continuing acceleration of mobile mean 2017 will see “the end of the current chapter in the story of disruption”.
Further, he states, “A key to all this will be that investments in BSS systems will begin to deliver on their promises. BSS might seem an unglamorous part of the equation, but it is critical as an enabler for the business, for customer experience, for process efficiency and the interface with OSS systems. Part of the issue for operators has been that BSS and OSS have been out of alignment, impeding progress. Prediction for 2017: this situation will improve and some of the results will be significant.”
And so say all of us, but actually, we’re more interested in what you think. Mark Newman is researching BSS and the cloud for a groundbreaking TM Forum Insights Research report to be published in March. Primary research will be at its heart and the report will be free to everyone in our member companies.
* If it’s anything to go by, Reliance’s Jio in India describes itself as “the world’s fastest-growing technology company” – find out more here.