Accelerating telecom innovation with agentic AI

The telecommunications industry faces mounting pressure from rising consumer expectations, operational complexities, and fierce competition intensified by rapid technology shifts. Agentic AI (as a breakthrough class of AI that autonomously plans, learns, and acts) offers the telecom sector a transformative path to not just automate but fundamentally reinvent its value chain. In this panel session, discover how agentic AI can unlock $150 billion+ in industry value by enabling proactive decision-making, seamless ecosystem collaboration, and faster innovation cycles.
Key themes:

• How can agentic AI accelerate innovation end-to-end across the telecom value chain, from dynamic network optimization and predictive customer service to intelligent partner orchestration and field service automation 
• How can completely new MVNOs can be rapidly deployed leveraging the power of Agentic AI?
• How are telecom leaders leveraging agentic AI's autonomous agents as virtual coworkers, boosting efficiency, reducing costs, and delivering hyper-personalized experiences at scale? 
• How can agentic AI be applied to re-architect the telecom value chain for an agile, customer centric future?

Robin Harwani, Head of Global telecom Industry Solutions, AWS
Joe Constantine, EVP, Chief Strategy & Technology Officer, Ericsson Americas