Digital Transformation & Maturity

Kick off for our second Digital Transformation Tracker

Communications service providers (CSPs) recognize the need to transform their businesses, and two out of three globally are carrying out digital transformation programs. However, what’s lacking is an industry-wide view that shows the progress of digital transformation strategies over time and puts transformation into the broader context.

In response, TM Forum launched the Digital Transformation Tracker (DTT) earlier this year, the biggest CSP tracker survey available today tracking progress of digital transformation globally. We are surveying CSPs and their technology suppliers and partners every six months to monitor progress, track trends and focus on a specific aspect of transformation in each new survey.

TM Forum is now pleased to announce the launch of the second ‘Digital Transformation Tracker’ survey that will focus on the key cultural, organizational, skills and leadership issues that digital transformation needs to overcome:

Survey for communication service providers
Survey for technology vendors and suppliers

The Digital Transformation Tracker 2 Survey will focus on:

  • the status of digital transformation from CSPs around the world;
  • what CSPs really mean when they talk about changing their cultures;
  • what skills CSPs will need to recruit over the next 12 months; and
  • the status of CSPs’ network transformation and their key business and technology challenges.
All Survey participants will be entered into the Digital Transformation Tracker Prize Draw for a chance to win an Apple Watch.  The prize draw will take place in early February after the survey closes on January 31st, 2018.

All Survey participants will each receive a free copy of the Digital Transformation Tracker 2 report once launched in March, 2018.


Be part of the biggest CSP tracker survey available today – help shape the future of CSPs. All individual responses will be kept strictly confidential.


    About The Author

    Marketing director

    Charlotte Lewis is the Events Marketing Manager for TM Forum. Responsible for the marketing of the entire TM Forum event portfolio as well as the popular online webinars and research and publications.

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