Author Caroline Chappell

Research Director

Caroline Chappell (Research Director) is the lead analyst for Analysys Mason’s Software-Controlled Networking research programme. Her research focuses on service provider adoption of cloud, and the application of cloud technologies to fixed and mobile networks. She is a leading exponent of SDN and NFV and the potential that these technologies have to enhance business agility and enable new revenue opportunities for service providers. Caroline investigates key cloud and network virtualisation challenges and helps telecoms customers to devise strategies that mitigate the disruptive effects of cloud, supporting a smooth transition to the era of software-controlled networks.