Author Arti Mehta

Editor

Arti has been writing and editing for seven years in the fields of technology, business and finance. She is particularly interested in how firms are innovating to bring us into the next digital age.

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We get a jovial breakdown of phase two of this Customer Centric Service Assurance Catalyst, courtesy of Martin Finn, Sales and Marketing Director in Galileo Software, Galileo Software.

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Only a surprising 28% consider security strategies specific to IoT as “very important”. And this is despite recent high-profile IoT cyberattacks and reports of 280% growth in these kinds of attacks.

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Harmeen Mehta, Global CIO and Head of Digital at Airtel discusses a digital strategy that’s reactive to the consumer. “It’s not only about what they’re doing and what they’re wanting, but also about understanding their behavior and seeing that change.”

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