To crack digital transformation, CSPs have to strike a delicate balance between reducing cost and improving infrastructure. Are microservices the answer?
Author Kannan Ramakrishnan
Kannan Ramakrishnan heads Product Management & Marketing for TCS HOBS and has 18+ years of experience in the telco Industry. He has the experience of executing multiple long-term transformation programs for service providers across the globe.
The digitalization of B2B companies is gaining momentum and CSPs are having to give them more and more attention.
Kannan Ramakrishnan explains that IT systems will need to be simplified and agile for a constantly evolving customer experience – something a centralized product catalog is critical to.