Communications service providers (CSPs) are currently at an inflection point. Major trends are disrupting the industry: the Internet of Everything (IoE), mobile device technology and apps, cloud computing, information growth, and security most notably among others. The strategic element of success is a laser-focus on the customer experience and unprecedented agility in launching and adapting digital products and services to meet customer expectations.
Join this webinar to learn how to enable rapid launch and fulfillment of new products and services through the digitalization of the BSS and OSS, thereby transforming the traditional CSP into a digital service provider.
Join this webinar to learn how to embrace digital innovation and enable rapid launch and fulfilment of new products and services through the digitalization of the BSS and OSS. How do you transform the traditional CSP into a digital service provider (DSP)? With real world examples, we will step through the agile B/OSS solution and deployment approach that enables you to::
- Modernize your products
- Sell and personalize according to customer expectations and requirements across channels
- Execute the delivery of services agnostic of network technologies
- Ring-fence and exploit key legacy capabilities and assets
- Guide the organization into DevOps automation around these capabilities
Any communications service provider that is not pivoting to a customer-centric digitalized product and service delivery model faces a steep uphill climb against the digital disruption our industry is facing. To stay ahead, CSPs must adopt the 6 steps to transform into a digital service provider.
Program Director, Agile Business & IT
Chief Strategy Officer & VP of Products
Senior Product Architect
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