Telcos must avoid becoming a commodity of the Fourth Industrial Revolution by carving out a special role that they only can uniquely fill.
As the hype around AI snowballs, IBM’s Rob van Den Dam writes about how CSPs are using it to remain competitive.
In a move that further demonstrates the potential for telcos to partner with digital natives as platform enablers, BT announced this week that it is taking its collaboration with Amazon Web Services (AWS) to the next level.
Not all CSPs share the same ambitions when it comes to digital transformation, and they won’t all embrace the same business models.
Kannan Ramakrishnan explains that IT systems will need to be simplified and agile for a constantly evolving customer experience – something a centralized product catalog is critical to.