Future OSS/BSS

Research Report /

It’s an exciting time to be a communications service provider. The business models enabled by network functions virtualization, software-defined networking and 5G offer great opportunities to grow revenue. But operators have to be able to operationalize these new technologies to monetize them.

This report, which is drawn from a Jan. 19 webinar sponsored by Sigma Systems, looks at how the enterprise catalog can help operators make the transition, leveraging their business and operational support systems (BSS/OSS). The Sigma team explains how to embrace digital innovation and enable rapid launch and fulfilment of new products and services through the digitalization of the BSS/OSS. Using real world examples, they show how to:

  • modernize products;
  • sell and personalize according to customer expectations and requirements across channels;
  • execute the delivery of services agnostic of network technologies;
  • ring-fence and exploit key legacy capabilities and assets; and
  • guide the organization into DevOps automation around these capabilities.

Edited by Annie Turner, Senior Director Editorial, TM Forum

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About The Author

Snr Director, Research & Media

Annie Turner has been researching and writing about the communications industry since the 1980s, editing magazines dedicated to the subject including titles published by Thomson International and The Economist Group. She has contributed articles to many publications, including national and international newspapers such as the Financial Times and International Herald Tribune, and a multitude of business-to-business titles. She joined the TM Forum in 2010 and is responsible for overseeing the content of the Research and Publications portfolio.

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